Terms & Conditions

About Ryft:
www.ryftoptics.com is the official website of Ryft Optics.

Here at Ryft, we are passionate users of our products and we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us with your feedback: hey@ryftoptics.com.

Our Contact Details:

Ryft Ltd, 132-136 Ormside Street, SE15 1TF, London, United Kingdom

Email: hey@ryftoptics.com

Making a Purchase:

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the Shopping Basket. After you have finished your selection, click on the Basket at the top right of the page and you will be asked for a few details that we need to be able to complete your order.

We accept Paypal and most International Credit Cards as payment.

You will receive an email confirming that your order has been received by us, please not that it does not confirm that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation invoice. We have included this term to ensure both parties in the case that a mistake has been made in description, picture or pricing, where a product has been inadvertently advertised or we are no longer able to supply a particular product for whatever reason. In the case of a change of price, we will always contact you first to ensure that any change in price is acceptable.

Shipping and Handling:

All shipping costs for all products bought on our website are free. However note that there might be some costs when the goods enter your country. Please check with your local authority.

 

Stock Availability:

We make every effort to keep our online stock levels up to date and our website updates our live stock position approximately every 30 minutes for any changes we may have made. In the event of any errors, a full refund is always offered or you will have the choice to wait for the item to come back into stock or choose an alternative.

Receiving Your Order:

It is crucially important that before you sign for your package, that you check the box or package thoroughly. If the package is in any way damaged please refuse the delivery and contact us immediately. If it is damaged and you sign for it then you will not be able to claim a refund or insurance as you are certifying that the goods were received in good condition. You do not need to check the condition of the items inside the package before signing, but if the packaging is clearly damaged, do not accept the delivery as being in good condition. If the packaging is clearly damaged, you must not accept or sign as “damaged”.

Where’s My Order?

Before contacting us to see where your order is, please consider the indicative delivery time on your dispatch confirmation email in mind. If you require further details please email orders@ryftoptics.com.

Return and cancellation policy:

Under EU distance selling rules you have the right to return or cancel your order without charge at any time, until 7 working days after delivery. Please note that the goods must be in ‘As New’ condition with all tags and labels still attached and that shipping costs to send the goods back to us are at your own cost. We recommend using some form of “signed for delivery” as we cannot be liable for the goods until we have receipt of them. Once we’ve received the goods and confirmed that they are in ‘As New’ condition, we will endeavour to refund you within 10 days of cancellation. During busy periods this can take a bit longer, but in all instances it will be done before 30 days have passed.

Please, ALWAYS contact us by email (orders@ryftoptics.com) before sending back goods to us!

Faulty items that are under warranty can be returned to us and if found to be faulty will be refunded or replaced. Note that this is subject to inspection by us. Please contact us for a returns authorisation before sending. If found not to be faulty then we may have to charge for any re-posting costs and will be unable to cover your return costs.

The above does not affect your statutory rights.

 

International Currency Pricing:

All products listed on www.ryftoptics.com website are listed in GBP currency. For all other currency listings we use a daily currency exchange rate from the European Central Bank to convert the GBP price to your specified currency. This is an indication of our price only as Paypal and your Credit Card or Bank will charge your account at their chosen exchange rate on that given day. Ryft Optics cannot be held responsible for the variation of price charged to your card/account.

Value Added Tax (VAT) Charges:

For orders placed in the UK or the European Union, we do not add the 20% Value Added Tax (VAT) as per UK laws as Ryft Optics isn’t registered for VAT.
For international orders outwith the European Union you may be charged tax and / or duty for importing items in to your country. Before ordering, please check with your local Government to understand what, if any, liabilities might exist.

Guarantee:

All products sold on www.ryftoptics.com are covered by a 1 year Guarantee for defects in manufacture and materials. Note that our lenses are not guaranteed against scratching. This does not affect your statutory rights.

Item Descriptions, Images and Pricing:

Errors and omissions excepted, product images may occasionally differ from actual item due to colour variations and colour/size options. Ryft Optics reserves the right to change descriptions, pictures and prices at any time and without prior notice. Every effort is made to ensure the accuracy of the website. Ryft Optics will not be held responsible for costs incurred due to errors or omissions within the website.

Credit Card Security:

When you pay on the Ryft Optics website, your payment will go through PayPal. Your credit card and bank numbers are never seen by us. Your financial information stays safe. Plus, you’re protected 100% against unauthorized payments sent from your account.

Privacy Policy:

www.ryftoptics.com does not disclose buyer’s information to third parties other than when order details are processed as part of the order fulfilment.
Cookies are used on our website to keep track of the contents of your shopping basket allowing the facility to store delivery addresses for ease of use and speed. They are also used after you have logged on as part of that process. You can turn off cookies within your specific devices browser should you wish to disable cookies. The data collected by www.ryftoptics.com is only used to:
1.Take and fulfil customer orders
2. Administer and enhance the site and service
3. Only disclose information to third parties for goods delivery purposes and payment confirmation

Finally, But Importantly:

Skiing and Snowboarding are dangerous sports and participating in them may lead to serious injury or even death of yourselves and/or third parties. Ryft Optics accepts absolutely no liability for any such injuries, deaths or any other costs incurred as a result of said injuries whilst using our products.